How to Set Your RIMOWA Locks

Sometimes learning to set the locks on a new suitcase can be tricky and intimidating, especially if you have lost your instructions.

Here I will show you a step-by-step process to setting your RIMOWA combination locks- and don’t worry it’s actually very easy!

There are different kinds of RIMOWA locks, here they are separated by frame type- with the zipper or with the aluminum frame. First go to the section for your lock type and locate which lock you have either by Collection listed or by the picture. Any variations of lock type is featured.

*Please note*: Every RIMOWA case features TSA approved locks; this means every case has a key slot for custom agents around the world- your RIMOWA case does not include a key.

There are two different types of case locks, each section will have instructions for any variation:

⇒ Aluminum Cases

→ Classic Flight Locks.

→ How to change your combination.

→ If you are locked out of your case.

⇒ Polycarbonate (zippered) Cases.

→ New Generation/ Right-handed (2016+).

→ How to change your combination.

→ If you are locked out of your case.

 

⇒How to Set your Aluminum Framed Locks:

The Aluminum framed locks come on the following Collections:.

  • Topas (Aluminum, Stealth and Titanium)
  • Limbo
  • Classic Flight (separate instructions below)

Step 1:

Start by placing your lock in the “open” position. Then locate the Grey button, the same button as used for opening the case.

How to open your RIMOWA lock:

Hold this button down.

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Hold button “in” to set

Step 2:

While still holding the grey button in, turn each number to your desired combination. The numbers will be slightly hard to turn- this is how you know you are doing it right. We often use a small plastic guitar pick (as in the video), but you can use the side of a credit card or your finger nails.

Step 3:

After all the numbers are set to your desired combination release the grey button and the combination is set!

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Combination set to 416

You can test to make sure you have set it right by pressing in the grey button, it should be able to be pressed. Spin the numbers (make sure you remember your combo first!) and try the button again. This time you should not be able to press it in.

Step 4:

Repeat on other lock.

IMPORTANT NOTE:

Make sure when you are opening and closing your case that you are NOT pressing the button and turning the numbers at the same time. You may accidentally reset your lock to a different combination!

Should this accidentally happen, you will need to take your case to the RIMOWA Toronto store or any RIMOWA repair facility to have them fixed.

 

→How to Set Classic Flight Locks:

Step 1:

Push small square button outwards to release the lock latch.

Step 2:

Push square button inwards (left/right towards other lock/opposite direction of opening). Rotate numbers to desired combination while holding the square in.

Step 3:

Release square and the combination is now set.

IMPORTANT NOTE:

Make sure when you are opening and closing your case that you are NOT pressing the button and turning the numbers at the same time. You may accidentally reset your lock to a different combination!

Should this accidentally happen, you will need to take your case to the RIMOWA Toronto store or any RIMOWA repair facility to have them fixed. 

→ How to Change the Combo on the Aluminum Case Locks:

Step 1:

Place numbers in your current combination.

Step 2:

Repeat steps 1-4 of “How to Set your Aluminum Frame Locks”.

→If you are locked out of your case:

For security purposes, a set combination can be over-ridden. If you know your combination, but it is not working, try one number up and one number down for each number. Typically this change happens from human error, holding the button and turning the number by mistake. We find usually it is as simple as trying one number up or down.

If this does not work, please visit RIMOWA service to find a RIMOWA store, retailer or repair workshop nearest you. This is a relatively easy and quick fix and our service techs will be happy to help.

 

⇒How to Set your Zippered Case Locks:

Collections with the Zippered Locks:.

  • Salsa Air
  • Salsa
  • Salsa Deluxe
  • Bossa Nova

Step 1:

To the side of the combination you will see a TSA key slot. You will notice that this knob is able to turn.

Cases between 2014-2016 may have the word “code”. Turn the knob (cover the word code, if applicable) and the zippers should pop out. Hold the knob in the turned position/ in the code position (knob over the word).

Salsa Deluxe Lock

Salsa Deluxe Lock

Step 2:

While holding the knob in the turned position, turn each of the 3 numbers to your desired combination.

Step 3:

Release the knob and your combination should be set.

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Lock set to 416

You can test it is set before reinserting the zippers by turning the knob, you will see it should turn easily. Change the combination (Make you remember what you just set it to first!) and try again- the knob should not turn now.

Step 4:

Reinsert zippers and you have a new working combination, change the numbers to lock the case.

IMPORTANT NOTE:

Make sure when you are opening and closing your case that you are NOT turning the knob and the numbers at the same time. You may accidentally reset your lock to a different combination!

Should this accidentally happen, you will need to take your case to the RIMOWA Toronto store or any RIMOWA repair facility to have them fixed.

 

→How to set New Generation Salsa Right handed cases (2016+):

Collections:

  • Salsa
  • Salsa Deluxe

Step 1:

To the side of the combination you will see a TSA key slot. You will notice that this knob is able to turn.

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Salsa Deluxe- Right handed

Turn the knob to the sided to release the zippers from the lock.

Step 2:

Under the Collection name on the lock (under the X on Salsa Deluxe) there is a small circle. When the zipper pulls are released from the lock push this button down using something small enough to push it fully down. As you’ll see in the video we used a paper clip.

Step 3:

Once set, turn the knob again and it will release the button. Your combination is now set.

 

→How to Change your Zippered Lock:

Step 1:

Place numbers on current combination.

Step 2:

Repeat Steps 1-4 of “How to Set your Zippered Locks”

 

If you are locked out of your case:

For security purposes, a set combination can be over-ridden. If you know your combination, but it is not working, try one number up and one number down for each number. Typically this change happens from human error, holding the button and turning the number by mistake. We find usually it is as simple as trying one number up or down.

If this does not work, please visit RIMOWA service to find a RIMOWA store, retailer or repair workshop nearest you. This is a relatively easy and quick fix and our service techs will be happy to help. Within Canada email serviceca@rimowa.com or directly at the Toronto store at rto@rimowa.com

To protect the owner of every RIMOWA case, please email llefebvre@rimowa.com for alternate methods to get into a case if you cannot visit a repair facility.

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